OnePlus 12R 256GB Buyers can Get a Full Refund

The OnePlus 12R has recently made its way to North American and European markets, but a recent revelation has prompted a unique offer for buyers of the 256GB storage variant. It turns out that the device, initially marketed with UFS 4.0 storage, was actually equipped with the slower UFS 3.1 type, as clarified by OnePlus President and COO Kinder Liu.

Acknowledging the discrepancy, Liu has confirmed that individuals who opted for the 256GB storage version of the OnePlus 12R are now eligible for a full refund. This opportunity extends until March 16, providing affected customers with a limited-time window to seek reimbursement for their purchase.

To initiate the refund process, customers are advised to contact OnePlus’ Customer Service. Despite the correction, the company aims to make the refund application as straightforward as possible for affected users. However, it is crucial to act promptly, considering the specified deadline of March 16 for eligibility.

This development underscores OnePlus’ commitment to transparency and customer satisfaction. By offering a full refund to those affected by the storage specification error, the company strives to maintain trust and uphold its reputation in the competitive smartphone market. As OnePlus continues to expand its presence in global markets, such responsive actions in addressing discrepancies contribute to fostering a positive relationship with its customer base.

Published on 03/12/24 3:07 | by Rawa John